Intercity Technology are looking for Connectivity and Unified Communications Product and Proposition Lead to support in developing and marketing connectivity and unified communications propositions. This role involves working alongside commercial teams to maximise value of the propositions and deliver products and services to the UK SME marketplace.
As a Connectivity and Unified Communications Product and Proposition Lead, you will be responsible for:
- Collaborate with sales specialists, commercial, and technical solution teams to understand customer needs and build compelling propositions.
- Stay on top of market trends and perform analysis to inform product strategies.
- Assist sales teams in achieving targets and provide input to major bid responses.
- Manage the product lifecycle of connectivity and unified communications products, from inception to decommissioning.
- Conduct market research, gather customer insights, and define business cases.
- Plan the development, marketing, and delivery of products, measure success, and coordinate decommissioning.
- Work with colleagues across the business to ensure effective delivery and roll-out of new products.
- Incorporate customer and colleague feedback into product planning.
- Identify and develop compelling service value propositions using our products and solutions.
- Occasionally travel and stay overnight as required, maintaining a work/life balance.
Key Skills and Experience:
- Relevant Microsoft sales certifications, preferably in Microsoft M365, Desktop, Modern Workplace Server & Networks, Security.
- ITIL knowledge.
- 4 years' experience in a customer-facing product manager role for Microsoft services.
- Detailed knowledge of Microsoft-based products and services and supporting infrastructure.
- Experience in a similar role for a system integrator, service provider, or Microsoft.
- Understanding of Microsoft partner programmes and commercial incentives.
- Experience working with marketing teams for lead activation, sales enablement, and product launches.
- Experience with commercial businesses, public sector, and third-sector organisations.
What we can offer you:
- 23 days holiday, plus a day off for your birthday off (and your 8 days bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days
- Annual pay reviews
- All-company bonus scheme
- Holiday buy scheme
- Death in service cover
- Employee assistance programme
- Company pension
- Active social calendar
- A strong focus on developing our people
If you feel you have the skills and experience to become our new Connectivity and Unified Communications Product and Proposition Lead, then please click ‘apply for this job’ today.