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Birmingham Office
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Product Management
Product Management

About The Role

Lead the Way as a Connectivity and Unified Communications Product and Proposition Lead!

Intercity Technology is looking for a highly skilled and motivated Connectivity and Unified Communications Product and Proposition Lead to support in developing and marketing connectivity and unified communications propositions. This role involves working alongside commercial teams to maximise the value of the propositions and deliver products and services to the UK SME marketplace.

Key Responsibilities as a Connectivity and Unified Communications Product and Proposition Lead:

  • Collaborate with sales specialists, commercial, and technical solution teams: Understand customer needs and build compelling propositions.
  • Stay on top of market trends: Perform analysis to inform product strategies.
  • Assist sales teams in achieving targets: Provide input to major bid responses.
  • Manage the product lifecycle: From inception to decommissioning.
  • Conduct market research: Gather customer insights and define business cases.
  • Plan the development, marketing, and delivery of products: Measure success and coordinate decommissioning.
  • Work with colleagues across the business: Ensure effective delivery and roll-out of new products.
  • Incorporate customer and colleague feedback: Into product planning.
  • Identify and develop compelling service value propositions: Using our products and solutions.
  • Occasionally travel and stay overnight: As required, maintaining a work/life balance.

Key skills and Experience for a Connectivity and Unified Communications Product and Proposition Lead:

Education and Qualifications:

  • 4 years' experience in a product manager role is essential.
  • Detailed knowledge of the UK business telecommunications and connectivity markets.

Experience and Knowledge:

  • Experience managing vendors, understanding their product sets and how to get the most out of partnership.
  • Understanding of marketing and experience working with marketing teams for product launches.
  • Working with commercial businesses, public sector (central & local government, NHS, police) and third-sector organisations.
  • Deep technical knowledge of business connectivity solutions (e.g., SD-WAN, leased lines, VoIP).
  • Strategic business acumen for managing product roadmaps and financial forecasting.
  • Customer-centric approach to developing compelling propositions.
  • Experience in managing product lifecycles, working with cross-functional teams, and leading go-to-market strategies.
  • Ability to analyse market trends and customer needs to drive product innovation.
  • Strong leadership and stakeholder management skills.

What We Offer:

  • 🌴 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
  • 💰 Annual pay reviews.
  • 🏆 Holiday buy scheme.
  • 💼 All-company bonus scheme.
  • 🏥 Death in service cover.
  • 📞 Employee assistance programme.
  • 🏦 Company pension.
  • 🎉 Active social calendar.
  • 📈 A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

  • ⭐ Customer Net Promoter Score of +92
  • 🏅 Gold Award Investors in People Accreditation
  • 🌟 3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024:
                    - The no. 1 best telecoms company to work for
                    - 9th best mid-sized company in the UK to work for!
                    - 7th best company in the West-Midlands to work for!
  • 🏆 Platinum Eco Vadis rating

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

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