All Locations
Birmingham Office
All Departments
Board of Directors Administration
Administration

About The Role

Keep the team moving. Stay one step ahead. Be our next Team Assistant!

We’re looking for a Team Assistant to provide high-level administrative support to our Executive Assistant team, including the Executive Board of Directors, while also taking ownership of several key business areas independently.

This is a fantastic opportunity to be part of a fast-paced, collaborative environment where your contributions will make a real impact.

 

Key Responsibilities as a Team Assistant:

  • Managing inboxes and handling email correspondence
  • Calendar and diary management for senior leaders
  • Preparing professional correspondence and documentation
  • Handling incoming calls and messages
  • Attending and supporting team meetings
  • Processing director’s expense claims
  • Reconciling credit card statements
  • Booking travel and accommodation
  • Assisting with internal and external events

What We’re Looking For

We’re seeking someone with a strong administrative background, excellent organisational skills, and a proactive mindset. You’ll be comfortable working with senior stakeholders and managing multiple priorities with professionalism and discretion.

Experience & Knowledge:

  • Minimum 2 years’ experience in an administrative or team assistant role
  • Proficient in Microsoft O365 (Word, Excel, Outlook, PowerPoint, OneNote, Teams)
  • Experience in diary management and office administration
  • Proven ability to work effectively as part of a team

Skills & Competencies:

  • Organisation & Planning: Exceptionally organised, able to manage competing priorities and meet tight deadlines
  • Communication: Clear, professional communicator with strong written and verbal skills
  • Attention to Detail: High standards of accuracy in all aspects of work
  • Judgement & Initiative: Discreet, proactive, and confident in decision-making
  • Teamwork & Collaboration: Builds strong relationships and contributes positively to team culture
  • Adaptability & Resilience: Calm under pressure, flexible with changing priorities
  • Motivation & Confidentiality: Self-driven, enthusiastic, and trustworthy with sensitive information

What We Offer:

  • 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
  • Annual pay reviews.
  • Holiday buy scheme.
  • All-company bonus scheme.
  • Death in service cover.
  • Employee assistance programme.
  • Company pension.
  • Active social calendar.
  • A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

  • ⭐ Customer Net Promoter Score of +92
  • 🏅 Gold Award Investors in People Accreditation
  • 🌟 3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024:
                    - The no. 1 best telecoms company to work for
                    - 9th best mid-sized company in the UK to work for!
                    - 7th best company in the West-Midlands to work for!
  • 🏆 Platinum Eco Vadis rating

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

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