Intercity Technology are seeking an experienced Solutions Consultant to join our dynamic team. Your primary focus will be to develop high-and-low level solution designs tailored to Managed Network and Managed IT environments. This is a customer facing role that requires collaboration with our Sales, Product and Operations teams to deliver solutions that are secure, supportable, and aligned with Intercity's strategy.
Key Responsibilities:
- Design tailored Managed Service Network Service and Managed IT solutions for new and existing customers.
- Collaborate with the Sales team to consult on client needs and propose solutions that address business challenges.
- Ensure all solutions meet security standards to protect customer data and align with Intercity service framework.
- Work collaboratively with the Product Team, Sales Overlay, and Operations to ensure seamless delivery and management of services.
- Manage customer expectations while meeting tight deadlines and timescales.
Key Skills and Experience:
- Proven track record and experience in a consultant/pre-sales role within a Managed Service provider or Service Integrator.
- Strong technical knowledge of Managed IT/Network environments
- Hold relevant certifications in technologies such as Juniper, Aruba, Fortinet, Check Point, Cisco and Microsoft.
- ITL Foundation V4
- Exceptional communication skills to engage with clients and internal stakeholders.
- Willing to travel nationally, with occasional overnight stays required.