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Centrality (Bedfordshire) Office
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Centrality - Business Development
Sales

About The Role

As part of our continued growth strategy, we are expanding our business development team and are seeking an Inside Sales Specialist to join our team.

The purpose of the Inside Sales Specialist is to support the commercial relationship with customers in partnership with the Account Managers and business development team.  In partnership with the sales teams, you will proactively engage with customers to discuss small chargeable changes they are considering, collaboratively working with technical teams to formulate statements of work, provide commercial proposals and secure new or incremental business.

This role will be specifically targeted on new business growth and retention of exiting revenue. You will attend account reviews, proactively uncovering and closing new opportunities within your customer base.

This is a great opportunity for someone who is looking to develop into a future Sales role and wants to broaden their current experience within a B2B environment.

We are extremely passionate about supporting personal progression and development goals so if you want to super charge your sales or account manager career in Technology… get in touch!

Key Responsibilities

This will include but is not limited to:

  • Proactive customer engagement - minimum of 1 call/interaction per month and account review is completed
  • Meet and exceed all sales targets and KPI’s set by line manager for new business and retention
  • Uncover opportunities and create win strategies within the allocated base of Customers
  • Complete utilisation of CRM for all customer engagement and updates, including forecasting and pipeline management.
  • Following agreed sales methodology and processes for all leads and opportunity management
  • Work closely with the sales support team to ensure that the customer receives an exemplary service on a daily basis.
  • Own and develop “Personal Development Plan” that fits with the teams’ direction and focus.
  • Attend all mandatory training sessions
  • Provide accurate and consistent performance forecast to line manager
  • Drive Customer Marketing Campaigns ensuring relevant content is nurtured to the Customer Base

Experience and Skills

  • Minimum 1yr + in a B2B Selling environment
  • Experience in IT, Telecoms, Managed services, or Cloud solution sales is desirable but not essential
  • Demonstrable track record of hitting targets for at least a period of 6 months
  • Have strong communication skills and a high ability to present findings in a clear and consistent manner.
  • Self-starter with excellent facilitation skills
  • Excellent communication skills both verbal & written
  • Experience in using and completing CRM systems
  • Sales process and/or training experience

About Us

What Centrality can offer you in return:

At Centrality you will enjoy fast-paced, challenging and stimulating work within small agile teams. Everyone gets involved in team-based projects and we strive to make everyone feel an important part of Centrality and for them to feel empowered to make a difference.

We are committed to providing a range of comprehensive benefits to reward our team for the high quality of work they deliver, and ensure you have the tools and resources to be successful.

Our employee rewards include:

  • 25 days holiday as year increasing to 30 with service.
  • Company bonus scheme
  • Employee Assistance, Westfield Health Cash Back Scheme
  • Flexible working dependent upon on the role
  • Endless Lavazza coffee and fruit
  • Commitment and sponsorship for technical and professional development - Your personal development is important to us, so much so we offer you up to 10 training days per year to invest in your ongoing development, aligned to your current or future role with us

About Centrality
Recently acquired by Intercity, Centrality has prided itself in growing through reputation through service excellence and commitment to precisely delivering the solutions its clients needed rather than selling technology just for technology’s sake. Centrality at its heart is a people company who provide services and expertise to our customers, to help them leverage Microsoft technology to solve business challenges. Therefore, we recruit with cultural fit and values in mind. We expect individuals to be able to uphold our core values, of having a strong work ethic, focus on service excellence, a passion to collaborate with colleagues and customers, take personal accountability for their ongoing learning, who are well organised and able to deliver results. We operate a flat organisation structures were there are no boundaries, and employees are encouraged to work with colleagues at all levels.

If this sounds like you, please click on the link to apply and send us a copy of your most recent CV, and we’ll be in touch.

Privacy Notice
We want to help people find the best role for them, and to make the most of all applications for the opportunities available at Centrality, we therefore collect and use a range of personal data to make better recruitment decisions, before applying for this role, please view our privacy policy explaining what personal data we will use in the recruitment process and how long we will store your data for.

DBS Checks
All employees who work for Centrality are asked to apply for a basic criminal records (DBS) check.

Note to Recruitment Agencies
We are proud of our fantastic people team who work hard to find candidates that have the right skills, experience, culture fit, growth mindset, who align to our HEART values and we don’t accept CV’s from agencies who aren’t on our preferred suppliers list.

Visa Sponsorship
We are unable to provide any form of VISA sponsorship for this role, therefore any applications from outside the UK will not be considered

 

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