Contracts Manager

Intercity Technology is recruiting for a highly skilled and motivated Contracts Manager to manage, maintain, and develop our contractual agreements across our diverse supplier and customer ecosystems. We are looking for a professional to ensure our contracts are robust, compliant, and commercially advantageous, contributing to the commercial growth and operational resilience of our business.

Key Responsibilities as a Contracts Manager:

• Draft, Negotiate, Review, and Manage Contracts: Handle a broad portfolio of contracts, including customer agreements, supplier contracts, MSAs, SaaS agreements, SLAs, NDAs, renewals, and amendments.
• First Point of Contact: Act as the first point of contact for all contractual matters and queries.
• Contract Register and Milestone Tracker: Maintain an organised, auditable contract register and key milestone tracker.
• Compliance: Ensure compliance with internal governance, group policies, and applicable laws and regulations such as GDPR, Data Protection, and Ofcom.
• Contractual Advice: Provide clear, pragmatic contractual advice to internal stakeholders across whilst addressing emerging regulatory risks across procurement, finance, sales, delivery, and senior leadership.
• Support Procurement and Bid Teams: Assist with the evaluation of commercial terms and tender documentation.
• Process Improvements: Drive improvements to contracting processes, templates, playbooks, and internal workflows.
• Automated CLM Systems: Support the development of automated contract lifecycle management systems (CLM).

Key Skills and Experience:

Education and Qualifications:

• Bachelor’s degree in Law, Business, or a related field.

Experience and Knowledge:

• Minimum 3 years’ experience in contract management, legal support, or commercial operations within a B2B or technology-led organisation.
• In-depth understanding of commercial and contractual law principles.
• Experience managing both supplier and customer contracts, ideally within the technology, telecoms, or MSP sector.
• Ability to negotiate complex terms and conditions independently and pragmatically.
• Familiarity with standard contract types including software licensing, service agreements, data processing, and cloud solutions.
• Strong organisational skills and attention to detail with the ability to manage multiple concurrent contracts.

Competencies and Skills:

• Strong business and financial understanding, with the ability to align contract performance with commercial objectives.
• Highly skilled in negotiating contract terms, balancing risk and opportunity, while maintaining strong relationships.
• Ability to identify and resolve complex contract issues quickly and effectively, with a focus on continuous improvement.
• Meticulous in contract analysis and performance monitoring, ensuring accuracy and adherence to contractual terms.
• Ability to take initiative, lead projects, and manage cross-functional teams to deliver results on time and within scope.